In This Article:
- What is a Membership
- Finding Memberships in the Catalog
- Learning More About a Membership
- Purchasing a Membership
- Using Your Membership After Purchase
- Holding Multiple Memberships
- Expiration and Renewal
- What Happens When a Membership Ends
- Troubleshooting
What is a Membership
A Membership is a paid pass that gives you access to a defined set of courses for a specific period of time. Depending on how your institution has set it up, a Membership either:
- Covers the full cost of every included course, so you can enroll without paying again ("All courses free to members"), or
- Unlocks the ability to enroll in those courses, while individual course prices still apply on top of the Membership ("Courses require an active membership").
Each Membership tells you which type it is on its catalog detail view, along with the price and how long access lasts.
Finding Memberships in the Catalog
The course catalog includes filters on the left rail to help you find Membership-related content:
- Display: Available For Registration / All Courses
- Memberships: All Membership Courses / Only My Memberships, plus a chip per Membership that's visible to you (for example, "Engineering Membership" or "Computer Science Membership")
- The existing Categories and Delivery Method filters work alongside these.
On the catalog cards, two visual cues identify Membership-related courses:
- A Membership tag on the main Course Catalogue view.
- A Membership Required banner within the course details.
Learning More About a Membership
When you open a course that's part of a Membership, the course detail drawer shows a Membership panel with three actions: More Info (the course detail), Learn More, and (if you don't already have the Membership) Purchase Membership.
Click Learn More to see the Membership's full details — the Membership name, its value proposition (for example, "The Computer Science Membership gives you unlimited access to all 14 Computer Science courses for your full membership term"), the price, the expiration model, and the long description the administrator has written.
If you already have an active Membership that includes the course you're viewing, the drawer instead shows a green status banner: "You have an active [Membership name] membership — this course is included. Enroll below at no additional cost."
Purchasing a Membership
Memberships use the same cart-and-checkout flow as individual course purchases:
- From the Membership panel on a course's detail drawer, click Purchase Membership. The Membership is added to your cart.
- Open the cart from the top navigation. Each Membership line item shows the name, price, and term/expiration:
- For a Duration Membership: "12-month term · Expires April 21, 2027"
- For a Last day of access Membership: "Membership expires on July 15, 2027"
- The right-hand Order Summary restates each line with its term qualifier in parentheses (for example, "Computer Science Membership (12 months)" or "Data Analytics Membership (Last Day of Access)") and totals the order.
- Click Continue to Payment. You're handed off to your institution's configured payment gateway (Stripe in the prototype example) to enter card details and complete payment.
- After payment confirms, you return to the Genius portal. The Membership is active immediately.
Using Your Membership After Purchase
After a successful purchase, the Membership becomes active and the courses it includes become enrollable.
Your Membership is reflected on the Payments & Purchases transaction history.
Holding Multiple Memberships
You can hold more than one active Membership at a time — for example, an Engineering Membership and a Computer Science Membership purchased separately. Each Membership controls access to its own set of courses; if a course is included in more than one Membership you hold, any active Membership covering it grants access.
When browsing the catalog, the Only My Memberships filter limits the view to courses included in Memberships you currently hold.
Expiration and Renewal
Each Membership has an expiration:
- Duration Memberships expire a fixed number of months after the date you purchased them.
- Last day of access Memberships expire on a specific calendar date that's the same for everyone, regardless of when they purchased.
The expiration date for any Membership you've purchased is visible in your purchase history and (for Memberships still in your cart) on the cart line.
Best Practice: Keep track of your own renewal date
For the smoothest experience, note your Membership's expiration date when you purchase it and add a calendar reminder a week or two before it ends. That gives you time to renew through the catalog and keeps your access uninterrupted. If your institution sends renewal reminders directly, watch for those too — but a personal reminder is the most reliable safeguard for now.
What Happens When a Membership Ends
When your Membership expires, access to courses that were unlocked by that Membership ends.
After expiration:
- Courses that were only accessible through that Membership are no longer enrollable from the catalog. If you try to enroll in such a course, the catalog blocks the action and prompts you to purchase the Membership again.
- Courses that you also have access to through another path — a separate enrollment, another active Membership, or a course with no Membership requirement — remain accessible.
- Your progress and grades for any course you completed while the Membership was active are retained. They are not deleted when the Membership ends.
Best Practice: Re-purchase to restore access
If your access has ended and you want to keep going, head to the catalog and renew your membership. To avoid this lapse next time, set a personal reminder before your renewal date (see Section 7).
A note on courses you were already enrolled in:
If you were already enrolled in a course before that course was added to a Membership, your access does not change. Your enrollment continues as active and the course continues to appear on your Learner Dashboard. The Membership requirement only applies to new enrollments going forward.
Troubleshooting
| Issue | Possible Cause | Resolution |
| You can't find a Membership you expected to see in the catalog. | The Membership has been Archived by the administrator and is no longer available for purchase. | Contact your institution's program administrator. They can confirm whether the Membership is still being offered or whether a different Membership covers what you're looking for. |
| You purchased a Membership but a course you expected to be included isn't accessible. | The course is restricted to a specific Affiliation that doesn't match the Membership's course inclusion rule, or it was never added to the Membership manually. | Contact your institution's program administrator — they can review whether that course should be included. |
| You have a "Courses require an active membership" Membership and a course is still asking you to pay. | This Membership Type unlocks the ability to enroll but doesn't waive individual course pricing. | Pay the per-course price to enroll. If you expected the course to be free, Contact your institution's program administrator. |
| Your access ended unexpectedly. | Your Membership expired, or it was archived by the administrator. (Archiving a Membership immediately revokes access for existing subscribers.) | Check your purchase history. If the Membership is still listed in the catalog, you can purchase it again. If the Membership has been archived, contact your institution's administrator about your access. |
| You aren't sure when your Membership ends. | Built-in renewal reminders aren't available yet. | Check your expiration date in your purchase history and add a personal calendar reminder a week or two before — that's the most reliable way to stay ahead of the renewal. |
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